We’ve all heard a team member say this, and it is one of my BIGGEST pet peeves! I used to get so frustrated by how often “little” things around the office would fail to get done – like turning a TV on/off, charging a camera battery, or even locking/unlocking the front door. Yet, when you asked the team members why it wasn’t done, they would say “it’s not my job.” By implementing a Responsibility List, you’ll never have to hear that again!
Effective doctor-parent communication is a constant challenge. In the middle of a busy afternoon, it’s often impossible for the doctor to provide a personal update to every parent. So, instead, we try to relay that information through our CA’s. But, as we know all too well, things frequently get lost in translation. So, check out this easy way to accurately update a parent on their child’s progress at every visit!